Question 1

Is SLAET free to use?

Accepted Answer

Yes. Our Starter plan is completely free for schools with up to 100 students. No credit card required, no trial period. Paid plans unlock more students, modules, and team seats.

Question 2

How long does it take to set up SLAET?

Accepted Answer

Most schools are fully operational within a day. The onboarding wizard guides you through setting up your classes, subjects, staff accounts, and student records. You can import existing data from Excel. Founding schools get a free 1-on-1 setup session.

Question 3

Do my staff need training to use SLAET?

Accepted Answer

SLAET is designed to be intuitive enough for first-time users. Most teachers can mark attendance and upload results within minutes without any training. We also provide onboarding videos and a help center for more complex workflows.

Question 4

Can I import my existing student data?

Accepted Answer

Yes. SLAET supports bulk import from Excel and CSV files for student records, existing fee data, and past results. Our support team will help you with the import if needed.

Question 5

How is SLAET different from other school management software?

Accepted Answer

SLAET was built from the ground up for Nigerian private schools, not adapted from Western software. We support the Nigerian academic calendar, WAEC/NECO grading, naira payments, WhatsApp notifications, and the specific roles Nigerian schools have. Every feature reflects real Nigerian school workflows.

Question 6

Can parents use SLAET on their phones?

Accepted Answer

Yes. Parents get access to a mobile-friendly parent portal to view results, attendance, and school notifications. No app download required. It works in any modern mobile browser.

Question 7

Does SLAET support WAEC and NECO grading?

Accepted Answer

Yes. SLAET supports Nigerian grading systems including A1–F9 (WAEC), and you can also configure custom grading scales for internal assessments. Report cards can be generated in WAEC-compliant formats.

Question 8

Does SLAET work for primary schools too?

Accepted Answer

Absolutely. SLAET supports Nursery, Primary, Secondary (JSS and SSS), and combined schools. You configure the class structure, grading system, and subjects to match your school exactly.

Question 9

Is there a mobile app?

Accepted Answer

Yes. SLAET is available as a Progressive Web App (PWA) that you can install on iPhone and Android directly from your browser. Just open SLAET in Safari (iOS) or Chrome (Android) and tap Add to Home Screen or Install. The PWA supports push notifications, runs full-screen like a native app, and works on every modern phone. We chose this approach so schools get instant access without waiting for App Store and Play Store reviews, and so the product updates automatically without users needing to download new versions.

Question 10

How does billing work?

Accepted Answer

We bill monthly in Nigerian naira via Paystack. Annual billing is also available and saves you the equivalent of 2 months. We accept all Nigerian debit/credit cards and bank transfers.

Question 11

What is the founding school offer?

Accepted Answer

The first 50 schools to sign up for a paid plan get locked-in founding pricing for their entire first year. This can save up to ₦600k on the Campus plan. After year 1, pricing moves to standard rates.

Question 12

Can I upgrade or downgrade anytime?

Accepted Answer

Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. There are no penalties for changing plans.

Question 13

Is there a free trial for paid plans?

Accepted Answer

Every paid plan includes a 7-day free trial with no credit card required.

Question 14

What happens to our data if we cancel?

Accepted Answer

Your data belongs to your school, always. Before your account closes, you can export all student records, results, and financial data in standard formats (CSV, PDF). We will never hold your data hostage.

Question 15

Is our school data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. We use industry-standard security practices and our infrastructure is hosted on secure cloud providers with regular backups.

Question 16

Do you sell or share our data?

Accepted Answer

Never. Your school's data is yours. We do not sell it, share it with third parties, or use it for any purpose other than operating your school's SLAET account.

Question 17

Where is our data stored?

Accepted Answer

Your data is stored on secure cloud infrastructure. We maintain regular automated backups and can restore to any point within the last 30 days.

Question 18

What is the SLAET Legacy Program?

Accepted Answer

The Legacy Program gives faith-based schools, orphanage academies, community schools, and NGO-run institutions full access to SLAET at zero cost, forever. It's our commitment to ensuring good school software isn't only for wealthy schools.

Question 19

How do I apply for the Legacy Program?

Accepted Answer

Visit app.getslaet.com/nonprofit-apply and fill out the application form. We review applications within 7 working days.

Question 20

Is the Legacy Program really free forever?

Accepted Answer

Yes. Approved Legacy Program schools never pay for SLAET. There are no hidden fees, expiry dates, or future charges.

Frequently asked
questions.

Getting started

Features & platform

Billing & pricing

Data & security

Legacy Program

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Frequently askedquestions.